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Welcome to Practivated's Trust Center, answers to the security and privacy questions IT and procurement teams ask most.
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This document was last updated June 2026.
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US-only data Stored and processed in the United States (AWS).
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Encrypted end to end AES-256 at rest, TLS 1.2+ in transit.
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Zero breaches No security incidents in company history.
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No AI training Customer data is never used to train AI models.
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| Category | Status |
|---|---|
| Data Location | US only (AWS us-east-1, us-east-2) |
| Encryption | AES-256 at rest, TLS 1.2+ in transit |
| SOC 2 | Controls in place; Type I audit on our roadmap |
| Uptime SLA | 99.9%+ with 24x7 automated monitoring |
| Backups & Recovery | Hourly backups, 90-day retention; RPO 30 min, RTO commercially reasonable based on incident type |
| Data Retention | 5 years active, 90-day backups |
| Security Breaches | None in company history |
| Cyber Insurance | E&O / Cyber with AI endorsement (A- rated carrier) |
| Authentication | SSO via Auth0 (SAML 2.0, OIDC, Azure AD/Entra ID, Okta, Google Workspace); MFA required for administrative access |
| Vulnerability Management | Critical/High: 7 days; Medium: 30 days; Low: 90 days |
| Log Retention | Minimum 1 year |
| Incident Response | Critical: <1 hour; High: <4 hours |
| Background Checks | Criminal background checks for all employees |
| Accessibility | Substantially conforms to WCAG 2.1 Level AA; VPAT 2.4 (March 2026) |
| AI Data Training | Customer data never used for training |
| Team | 9-person remote team (US-based) plus contract engineers via TechTeems and Tecla |
| Contact | [email protected] |
Accessibility Conformance Report (ACR) — Based on VPAT® 2.5 WCAG Edition
Company: Practivated Inc.
Registered: Delaware, February 2025
Business Address: 1319 Ward St. Berkeley, California 94702, United States
Office: Fully remote team
Personnel: 9-person internal team (US-based). Engineering capacity is supplemented by contract software engineers placed via US-incorporated staffing companies (Inbar LLC DBA TechTeems and Tecla); some contract engineers are located outside the US (Brazil and Spain). All contractors are subject to written confidentiality agreements, role-based access controls, audit logging, and security training.
Security Contact: Royi Haddad, CTO, [email protected]
Corporate Structure: Practivated Inc. is an independent corporation with no parent companies or subsidiary relationships. The company operates as a single legal entity.
What is Practivated? Practivated is an AI-guided coaching and conversation simulator built for fundraising teams. It helps fundraisers master donor conversations, handle objections, and boost confidence through realistic, data-driven practice, turning training into measurable performance growth.